Privacy & Data
Last Updated: January 2025

Ubajee Privacy Policy – How We Protect Your Data

Your personal information belongs to you. This Privacy Policy explains exactly what data Ubajee collects when you use the platform, why we collect it, how we use it, and what rights you have over it. We've written it to be clear and honest — not to bury important things in legal language.


Six Ways Ubajee Protects Your Privacy

These are the core commitments behind our privacy practices — the short version before you read the full policy.

Encrypted Data Storage

All personal and financial data stored by Ubajee is protected using industry-standard encryption. Your account details, payment information, and transaction history are never stored in plain text.

No Data Selling

Ubajee does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used to operate your account and improve your experience — nothing else.

Secure Mobile Payments

bKash and Nagad transactions are processed through secure, encrypted channels. Ubajee does not store your full mobile wallet credentials — only the information needed to verify your identity.

Your Rights, Respected

You have the right to access, correct, or request deletion of your personal data at any time. Ubajee will respond to all data requests within a reasonable timeframe and without unnecessary barriers.

Minimal Data Collection

We only collect the data we actually need to run your account and process your transactions. We don't ask for information that isn't necessary, and we don't hold onto data longer than we need to.

Opt-Out of Marketing

Any promotional communications from Ubajee include a clear opt-out option. You can unsubscribe from marketing messages at any time without affecting your account or access to the platform.


Your Privacy Matters

By creating an account or using the Ubajee platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about how your data is handled, contact us at [email protected] — we'll give you a straight answer.

01 Who We Are

Ubajee is an online gaming platform operating at ubajee.vip, offering games including fishing, slots, sports betting, Demon Hunter, Win Drop, Voucher games, and Dragon Fortune. We are the data controller responsible for the personal information you provide when you register and use the platform.

This Privacy Policy applies to all users of the Ubajee platform, including registered players, visitors to the website, and anyone who contacts our support team. It covers all personal data collected through the website, the Ubajee mobile app, and any communications between you and Ubajee.

If you have any questions about this policy or about how Ubajee handles your personal data, you can reach our privacy team directly at [email protected]. We take privacy seriously and we'll respond to your query promptly.

02 Data We Collect

Ubajee collects only the personal data that is necessary to operate your account, process your transactions, and comply with our legal obligations. Here is a breakdown of the categories of data we collect:

Data Category Examples Required?
Identity Data Full name, date of birth, gender Yes
Contact Data Mobile number, email address Yes
Financial Data bKash/Nagad number, transaction history Yes
Technical Data IP address, device type, browser, OS Auto
Usage Data Games played, session duration, bet history Auto
Verification Data ID documents (when requested) If required
Communications Data Support chat logs, email correspondence Auto
Sensitive Data

Ubajee does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Collect Your Data

Ubajee collects your personal data through several channels. Understanding how data reaches us helps you stay informed about your privacy at every step of using the platform.

  • Registration Form: When you create your Ubajee account, you provide your name, mobile number, and other basic details directly.
  • Deposits and Withdrawals: When you make a payment via bKash or Nagad, transaction details including your mobile wallet number are recorded.
  • Gameplay Activity: Your game sessions, bet amounts, wins, losses, and session durations are automatically logged as part of normal platform operation.
  • Device and Browser Data: When you visit ubajee.vip or use the Ubajee app, technical data such as your IP address, device model, and browser type is collected automatically.
  • Customer Support: Any messages, emails, or live chat conversations you have with our support team are recorded and stored.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to remember your preferences and improve your experience. See Section 6 for full details.
  • Identity Verification: If we request identity documents to verify your account, the information contained in those documents is collected and stored securely.

04 Why We Use Your Data

Every piece of data Ubajee collects has a specific purpose. We do not collect data speculatively or hold onto information we no longer need. Here is why we use your personal data:

  • Account Management: To create, maintain, and secure your Ubajee account and verify your identity.
  • Payment Processing: To process deposits and withdrawals via bKash and Nagad accurately and securely.
  • Platform Operation: To deliver the games and services you use, including tracking your balance, bet history, and bonus eligibility.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and Terms violations that could harm you or other players.
  • Legal Compliance: To meet our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may need support, in line with our responsible gaming commitments.
  • Marketing Communications: To send you relevant promotions and offers — only if you have opted in to receive them.
  • Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the Ubajee platform.
Marketing Opt-In

Ubajee will only send you promotional emails or SMS messages if you have explicitly opted in during registration or through your account settings. You can withdraw this consent at any time by contacting [email protected] or using the unsubscribe link in any marketing message.

05 Sharing Your Data

Ubajee does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances where we may share your data with trusted parties:

  • Payment Providers: bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies.
  • Game Providers: Third-party game studios that power games on the Ubajee platform may receive anonymised gameplay data for technical and audit purposes.
  • Identity Verification Services: If we use a third-party service to verify your identity documents, that provider will process the relevant data under strict confidentiality agreements.
  • Legal Authorities: We may disclose your data to law enforcement, regulatory bodies, or courts if required to do so by law or in response to a valid legal request.
  • Fraud Prevention Services: We may share data with fraud detection services to protect the platform and its players from financial crime.
  • Business Transfers: In the event of a merger, acquisition, or sale of Ubajee, your data may be transferred to the new entity. You will be notified of any such change.

All third parties who receive your data are required to handle it securely and in accordance with applicable privacy laws. We do not permit them to use your data for any purpose beyond what is strictly necessary.

06 Cookies & Tracking Technologies

Ubajee uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

  • Essential Cookies: Required for the platform to function. These handle your login session, keep your account secure, and remember your language preferences. You cannot opt out of these without affecting platform functionality.
  • Analytics Cookies: Help us understand how players use the platform — which pages are visited most, where users drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference Cookies: Remember your settings and preferences so you don't have to re-enter them every visit.
  • Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transactions.

You can manage cookie preferences through your browser settings. Blocking certain cookies may affect how the Ubajee platform performs. For most players, the default cookie settings provide the best experience.

Cookie Consent

When you first visit ubajee.vip, you will be shown a cookie consent notice. You can accept all cookies or manage your preferences at that point. You can update your cookie preferences at any time through your browser settings.

07 Data Retention

Ubajee retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by law. Here is a general guide to how long we keep different types of data:

Data Type Retention Period Reason
Account Data Duration of account + 5 years Legal compliance
Transaction Records 7 years Financial regulations
Support Communications 3 years Dispute resolution
Technical / Log Data 12 months Security monitoring
Marketing Preferences Until opt-out Consent-based
Verification Documents 5 years post-closure AML regulations

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you. We review our data retention practices regularly to ensure we are not holding data beyond what is necessary.

08 Data Security

Protecting your personal data is a core responsibility at Ubajee. We have implemented a range of technical and organisational measures to keep your information safe from unauthorised access, loss, or misuse.

  • SSL Encryption: All data transmitted between your device and the Ubajee platform is encrypted using SSL/TLS technology.
  • Secure Data Storage: Personal and financial data is stored on secure servers with restricted access controls.
  • Access Controls: Only authorised Ubajee staff with a legitimate need can access your personal data. All access is logged and audited.
  • Regular Security Audits: We conduct regular security reviews and penetration testing to identify and address vulnerabilities.
  • Incident Response: In the event of a data breach that affects your personal data, Ubajee will notify you promptly and take immediate steps to contain and remediate the incident.
Your Role in Security

While Ubajee takes every reasonable step to protect your data, you also play a role. Keep your password strong and unique, never share your login credentials, and contact us immediately if you suspect your account has been compromised.

09 Your Privacy Rights

As a user of the Ubajee platform, you have a number of rights over your personal data. We are committed to honouring these rights and making it straightforward for you to exercise them.

Right to Access

Request a copy of the personal data Ubajee holds about you at any time.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to limit how we process your data while a dispute or query is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format for transfer elsewhere.

Right to Object

Object to the processing of your data for marketing purposes at any time, with immediate effect.

To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request". We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.

10 Children's Privacy

The Ubajee platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on the Ubajee platform, please contact us immediately at [email protected].

Upon receiving such a report, Ubajee will promptly investigate, close the account, and delete all associated personal data. We take underage access seriously and have age verification measures in place to prevent it.

11 Changes to This Policy

Ubajee may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered users via email or an in-platform notification before the changes take effect.

The updated policy will always be published on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Your continued use of the Ubajee platform after any changes constitutes your acceptance of the updated Privacy Policy.

Stay Informed

If a change to this policy significantly affects how we use your personal data, we will always give you advance notice and, where required by law, seek your consent before the change takes effect.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Ubajee handles your personal data, please get in touch. Our team is available around the clock and will always give you a clear, honest response.

  • Email: [email protected]
  • Subject Line for Privacy Requests: "Privacy Request – [Your Name]"
  • Live Chat: Available on every page of ubajee.vip
  • Response Time: We aim to respond to all privacy-related queries within 48 hours.

For urgent matters such as suspected data breaches or unauthorised account access, please mark your message as urgent. Our security team will prioritise your request.


Play with Confidence

Your Data is Safe. Now Let's Play.

Ubajee is built on trust. Register your free account today and enjoy fishing, slots, sports betting, and more — knowing your personal information is protected every step of the way.